You can email us at firstname.lastname@example.org. If you contact us outside of our normal business hours, we will get back to you as quickly as we can once normal business hours resume.
When placing your order - Please double check your order and that you have selected the correct size & shipping address - if you need to make a change to your order, please email us immediately and list "Urgent" in the subject line. We take pride in shipping orders out quickly - so we cannot guarantee we can make changes once the order has been placed.
Customer Service is available Monday - Friday from 9am - 5pm PST via email and live chat.
- If you need to make a change to your order, please email us immediately at email@example.com with "Urgent" in the subject line. We take pride in shipping orders out quickly, so we cannot guarantee we can make changes once the order has been placed. Our Customer Service Team is available Monday - Friday from 9am - 5pm PST via email. If you contact us outside of our normal business hours, we will get back to you as quickly as we can once normal business hours resume
What is your shipping policy?
All orders generally ship within 1-2 business days from when your order was placed. Express orders placed after 2pm PST will ship the following business day. Note carriers will not deliver packages on Saturday's or Sunday's nor do they deliver on Holidays, please take special note of this when ordering at the end of the week with express shipping.
If you ordered with express shipping and need it by a certain date, please contact us via firstname.lastname@example.org immediately.
For delivery to PO Boxes, please allow 5-7 business days for delivery.
What is your return policy?
We have extended our returns policy for the holidays! All orders placed between Nov. 1 and December 31 will be eligible for returns and exchanges through January 31st to accommodate items being purchased as gifts to be given later.
Please visit our returns page to return or exchange an item. Read our full return policy here.
All sale items are final sale. No refunds or exchanges will be accepted.
What size should I order?
Our shorts run true to size, and our shirts and hoodies run slim. We recommend ordering up one size if you prefer a relaxed fit or are in between two sizes. Please follow the size chart found on each product page for more information.
How should I care for my products?
Always check for specific care instructions on the product label. Machine wash in cold water and individually lay flat to dry to protect product fibers and keep its shape. We recommend washing with similar items and avoid bright colors that may bleed as well as anything abrasive such as denim, velcro or zippers in the same load as this may be harmful to some products.
For best results turn products inside out and do not use fabric softeners as it coats fabrics and clogs the moisture wicking abilities.
Do you have any sort of warranty?
If you are not 100% satisfied with your order, you may return your order for a full refund within the first 30 days.